Platforms
Every source, and exactly what we can do with it.
Not every platform lets software post a reply back. Lia tells you exactly how each one works — copied for you to send, or nothing to reply to at all — rather than showing you a button that quietly fails.
| Platform | What Lia does | Responses |
|---|---|---|
| Google Business Profile | Reviews across every location. Lia drafts the reply; you post it from Google once you approve it. | Copy to publish |
| Threads and comments that name your brand. Lia drafts a reply for you to post from your own account. | Copy to publish | |
| Yelp | Reviews are read through a partner agreement; replies are drafted for you to post. | Copy to publish |
| Tripadvisor | Reviews and traveller ratings, with drafted replies for manual posting. | Copy to publish |
| Trustpilot | Reviews and ratings, with drafted replies for manual posting. | Copy to publish |
| Page reviews and recommendations, with drafted replies for manual posting. | Copy to publish | |
| News and media | Local and national coverage, food and trade publications, and blogs. | Monitoring only |
| Article comments | Supported comment systems on articles that cover you. | Monitoring only |
What those answers mean.
- Copy to publish
- Lia drafts the reply and hands it to you to post, because the platform offers no reply API.
- Monitoring only
- There is nothing to reply to. Lia reads these to tell you what is being said.
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